Terms of Service

Effective Date: 01/01/2026
Last Updated: 05/03/2026

Welcome to Rapid Mold Removal (“Company,” “we,” “our,” or “us”). By accessing or using our website, submitting a form, requesting information, scheduling services, or opting in to receive text messages from us, you agree to these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our website or services.

1. Use of Website and Services

By using our website or services, you agree to use them only for lawful purposes. You may not use our website or services in any way that could damage, disable, overburden, or impair our business, website, systems, or reputation.

2. Service Information

Rapid Mold Removal makes reasonable efforts to ensure that information on this website is accurate and current. However, we do not guarantee that all website content, including service descriptions, pricing, promotions, or availability, is complete, accurate, or up to date at all times. We reserve the right to modify or discontinue any part of the website or services without notice.

3. Estimates, Inspections, and Service Terms

Any estimate, quote, inspection result, or pricing provided by Rapid Mold Removal, whether through the website, by phone, text message, email, or in person, is subject to change based on property conditions, extent of mold or moisture issues, accessibility, scope of work, or other site-specific findings.

All services may be subject to additional project-specific agreements, authorizations, or work orders. If there is any conflict between these Terms and a signed service agreement, the signed service agreement will control.

4. No Guarantee of Insurance Coverage

If insurance coverage may apply to your situation, Rapid Mold Removal does not guarantee that any insurance company will approve, reimburse, or cover any part of the work performed. Coverage decisions are made solely by your insurance provider and are subject to your policy terms and conditions.

5. Payments

By purchasing services from Rapid Mold Removal, you agree to pay all charges, fees, and applicable taxes according to the terms provided at the time of service. Past-due balances may be subject to additional fees or collection efforts to the extent permitted by law.

6. Scheduling and Access

You agree to provide accurate information and reasonable access to the property for inspection, testing, remediation, or related services. Delays caused by lack of access, unsafe conditions, utility interruptions, or inaccurate information may result in rescheduling or additional charges.

7. Customer Responsibilities

You understand that mold, moisture, and water intrusion issues may be affected by conditions beyond Rapid Mold Removal’s control, including but not limited to plumbing leaks, roof leaks, HVAC issues, condensation, structural defects, drainage problems, humidity, or prior damage. Unless specifically included in writing, our services do not include unrelated repairs, reconstruction, plumbing, roofing, HVAC correction, or other underlying source repairs.

It is the customer’s responsibility to address any underlying moisture or water intrusion conditions unless such services are specifically contracted for in writing.

8. Website Content and Intellectual Property

All website content, including text, graphics, branding, logos, images, videos, service descriptions, and other materials, is owned by or licensed to Rapid Mold Removal and is protected by applicable intellectual property laws. You may not copy, reproduce, republish, distribute, or exploit any content from this website without prior written permission.

9. User Submissions

If you submit a form, review, message, testimonial, photo, or other content to us, you represent that the information is accurate and that you have the right to provide it. You grant us the right to use submitted content for customer service, scheduling, business operations, and marketing purposes, subject to our Privacy Policy and any applicable law.

10. SMS/Text Messaging Terms

By providing your mobile phone number and opting in, you consent to receive text messages from Rapid Mold Removal at the number provided. These messages may include conversational messages, customer care messages, appointment reminders, service updates, dispatch notifications, follow-up communications, review requests, and promotional or marketing messages where permitted by your consent.

Message Frequency

Message frequency may vary depending on your interaction with us, the status of your service request, appointments, and ongoing customer communications.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier plan.

Opt-Out

You may opt out of receiving SMS messages from Rapid Mold Removal at any time by replying:

STOP

After you send STOP, you may receive one final confirmation message confirming that you have been unsubscribed. After that, you will no longer receive SMS messages from that messaging program unless you opt in again.

Help

For assistance, reply:

HELP

You may also contact us directly.

Consent to Receive Messages

By opting in, you confirm that you are the authorized user of the mobile number provided or that you have permission from the authorized user to receive text messages at that number. You understand that consent to receive text messages is not a condition of purchasing any goods or services from Rapid Mold Removal.

Carriers

Wireless carriers are not liable for delayed or undelivered messages.

Privacy

Information collected as part of our SMS program is subject to our Privacy Policy. Please review our Privacy Policy here: https://rapidmoldremoval.com/privacy-policy/.

Consent Records

Rapid Mold Removal may maintain records of SMS opt-ins, opt-outs, HELP requests, and related communications for compliance, customer service, and legal documentation purposes.

11. Privacy Policy

Your use of our website and services is also subject to our Privacy Policy, which explains how we collect, use, and protect your information. Please review it here: https://rapidmoldremoval.com/privacy-policy/.

12. Third-Party Links

Our website may contain links to third-party websites or services. Rapid Mold Removal is not responsible for the content, privacy practices, or terms of any third-party sites.

13. Disclaimer of Warranties

Our website and services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Rapid Mold Removal disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, except as expressly stated in writing.

14. Limitation of Liability

To the fullest extent permitted by law, Rapid Mold Removal shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website, services, or SMS program. Our total liability for any claim shall not exceed the amount paid by you to Rapid Mold Removal for the specific service giving rise to the claim.

15. Indemnification

You agree to defend, indemnify, and hold harmless Rapid Mold Removal, its owners, officers, employees, agents, affiliates, contractors, and service providers from and against any claims, damages, liabilities, losses, costs, and expenses arising out of your use of the website or services, your violation of these Terms, or your violation of any law or third-party rights.

16. Termination

We reserve the right to suspend or terminate access to our website, communications, or services at any time, with or without notice, for misuse, abuse, suspected fraud, nonpayment, or violation of these Terms.

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to conflict of law principles.

18. Changes to These Terms

Rapid Mold Removal may update these Terms from time to time. Any updates will be posted on this page with a revised effective date. Your continued use of the website, services, or SMS program after such changes constitutes your acceptance of the revised Terms.

19. Contact Information

If you have any questions about these Terms or our SMS messaging practices, please contact:

Rapid Mold Removal
Website: rapidmoldremoval.com
Phone: (800) 269-1909
Mailing Address: 2556 Alamo Dr, Lansing, MI 48911, United States

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