Effective Date: 02/20/2025
Last Updated: 03/17/2026
Rapid Mold Removal (“Rapid Mold Removal,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit rapidmoldremoval.com, request a quote, contact us, or otherwise interact with us online or offline.
By using our website or submitting your information to us, you agree to the practices described in this Privacy Policy.
We may collect personal information that you voluntarily provide to us, including when you request a quote, call us, email us, or submit a contact form.
Full name
Phone number
Email address
ZIP code
Service details, including mold location or property details
Any information you include in messages, form fields, or attachments
Any other information you choose to provide
When you visit our website, we or our service providers may automatically collect certain technical and usage information, such as:
IP address
Browser type
Device type
Operating system
Referral URLs
Pages viewed
Dates/times of visits
Website activity and interactions
Cookie and similar tracking data
We may use your information to:
Provide quotes, schedule inspections, and deliver services
Respond to inquiries and customer service requests
Communicate with you by phone, email, or text message
Operate, maintain, and improve our website and services
Analyze website usage and marketing performance
Send appointment reminders, updates, and service-related communications
Send promotional or marketing communications, where permitted by law
Prevent fraud, misuse, or security incidents
Comply with legal obligations
Establish, exercise, or defend legal claims
We may share personal information with:
Employees, contractors, technicians, and affiliated service providers who need the information to perform services
Vendors that help us operate our business, such as website hosting, CRM, analytics, communications, scheduling, payment, or marketing providers
Professional advisors, including attorneys, accountants, and insurers
Government authorities or other third parties when required by law or to protect our rights, safety, or property
A buyer or successor in the event of a merger, acquisition, restructuring, financing, sale of assets, or similar transaction
We do not sell personal information for money. However, some privacy laws define “sale,” “sharing,” or “targeted advertising” broadly, and certain website analytics or advertising tools may fall within those definitions.
Our website may use cookies, pixels, tags, session replay tools, analytics tools, and similar technologies to:
Remember preferences
Understand how visitors use our site
Improve site functionality and performance
Measure marketing effectiveness
Help us communicate relevant advertising
You can control cookies through your browser settings. Blocking some cookies may affect website functionality.
If you provide your phone number, you agree that we may contact you regarding quotes, scheduling, services, and related customer support. Where allowed by law, we may also send marketing text messages or call you about our services.
You can opt out of marketing texts at any time by replying STOP. Message and data rates may apply. Consent to receive marketing text messages is not a condition of purchase.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no internet transmission or electronic storage system is completely secure, and we cannot guarantee absolute security.
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
Provide services
Maintain business and tax records
Resolve disputes
Enforce agreements
Comply with legal obligations
We may retain deidentified or aggregated information for longer periods where permitted by law.
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can delete it.
Depending on where you live, you may have rights regarding your personal information, subject to exceptions under applicable law. These may include the right to:
Know whether we process your personal information
Access personal information we hold about you
Correct inaccurate personal information
Delete personal information
Obtain a copy of certain personal information in a portable format
Opt out of targeted advertising
Opt out of certain profiling
Opt out of certain “sales” or “sharing” of personal information as defined by law
Appeal a decision we make regarding a privacy request, where required by law
To exercise any applicable privacy rights, please contact us using the information below. We may need to verify your identity before processing your request.
Some browsers offer a “Do Not Track” feature. Because there is not yet a universally accepted standard for responding to these signals, our website may not respond to them unless required by applicable law.
Our website may contain links to third-party websites, social media platforms, or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing them with personal information.
If you are a resident of a state with an applicable privacy law, you may have additional rights under that law. We will honor applicable rights requests in accordance with the law that applies to your state of residence.
Depending on applicable law, you may designate an authorized agent to make a request on your behalf. We may require proof of that authorization and verification of identity.
We will not discriminate against you for exercising your privacy rights.
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above. Your continued use of our website or services after changes are posted means the updated Privacy Policy will apply going forward.
If you have questions about this Privacy Policy or would like to submit a privacy request, contact us at:
Rapid Mold Removal
Website: rapidmoldremoval.com
Phone: (800) 269-1909
Mailing Address: 2556 Alamo Dr, Lansing, MI 48911, United States
